Frequently Asked Questions

Do I need a tattoo license to buy supplies?

No. Anyone can shop with us—no tattoo license or certification required to purchase needles, cartridges, ink, machines, or tattoo supplies.

Do you sell numbing cream?

Yes. We carry professional-grade numbing creams and sprays. Available online and in-store with no restrictions. shop here.

Can I walk in and shop at your store?

Yes, walk-ins are welcome at both our Garden Grove, Downey and Nashville retail stores. No appointment needed. You can also order online and select Pickup in store.

What are your retail store hours?

Garden Grove Location:

Mon–Fri: 9:00 AM – 5 PM

Sat–Sun: 10:30 AM – 3:00 PM

Downey Location:

Open 7 Days a Week: Noon to 10pm

Nashvile Location:

Monday through Friday: 10am to 5pm

Do you offer same-day pickup?

Yes. Select "Local Pickup" at checkout. Orders are typically ready within minutes during business hours.

How fast do you ship?

Orders received before 2pm PST will ship the same day. We offer USPS, UPS, and FedEx with fast nationwide delivery. Tracking is sent automatically upon shipment of the package.

What cartridges or needles should I use for lining?

Standard: True to size - #12

Tight: Tighter line weight than standard #10

Extra Tight: Ultra-fine precision #08, #06, #04

Straight / Loose: Ideal for traditional-style tattooing

Are your needles and cartridges sterilized?

Yes, all are EO-gas sterilized and individually blister-packed with lot numbers and expiration dates. Sterilization records are available upon request.

Do your cartridges fit all tattoo machines?

All the cartridges we carry at Element are standard and will fit most major brand tattoo machines. Please contact for more information.

Can I return or exchange tattoo supplies?

Yes, however Machines, Needles, cartridges, and sterile items cannot be returned for safety reasons. Read our Refund and Return Policy

Do your stores carry the same products as your website?

90% of items online are available in our retail store. Certain inks, machines, and accessories may vary by location. Give us a call to check on it's stock location and availability (657-400-9062)

Do you sell gift cards?

Yes! Gift cards are delivered instantly by email and can be used online or in-store. Buy Gift Cards Now!