How do I return an item?

60 Day Manufacturer Warranty on Element Tattoo Machines, Element Power Supplies, Element Foot Pedals, Clip Cords and Tattoo Furniture. Any products that has been tampered with, the warranty will be voided. The customer is responsible for any return shipment. We do reimburse the shipping cost on defective items by issuing store credit that are within the 7 business days after the customer has received their order.

RETURN POLICES
If you're not satisfied with the item(s) you have purchased, please call us at 1-877-482-8788 for a return authorization request within 7 business days upon receiving the product. Please note, there will be a 15% restocking fee on returned item(s). Item(s) must be received first before any refund/store credit is issued. Customers are responsible for shipping charges to send the item(s) back to us. Refund/store credit will only be issued for returns/exchanges reported within 7 business days upon delivery date. Anything reported after the 7 business days, a refund will not be issued. No cash refunds are given under any circumstances.
No returns on any sterilized product(s) such as needles, inks, green soap, media, cd, dvd, books, flashes, etc.

If you have an item that was damaged due to shipping, please call 1-877-482-8788 for a return authorization request within 48 hours upon receiving the product.

EXCHANGE POLICES
We must receive the item(s) first before we ship out your exchanged item item.

If an item is defective and is still under warranty, the customer will have to pay for shipping to return the item to us. The item will then be tested and inspected by one of our technicians. If the item is faulty, we will issue store credit for the shipping cost only if the customer calls us within 7 business days upon receiving the order.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law; Element Tattoo Supply disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Element Tattoo Supply Inc (tm) does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Element Tattoo Supply Inc (tm) does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Element Tattoo Supply Inc (tm) shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Element Tattoo Supply Inc (tm) has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.