Bulk Item Policy

At Element Tattoo Supply, certain products are classified as bulk items due to their size, weight, quantity, or special handling requirements. Please review this policy carefully before placing a bulk order.

What Qualifies as a Bulk Item

Bulk items may include, but are not limited to:

Large-quantity supply orders
Tattoo furniture or large equipment
Heavy or oversized products
Palletized or freight shipments
High-volume OEM or wholesale packs

Bulk classification is determined at the discretion of Element Tattoo Supply based on shipping, handling, and logistics requirements.

Shipping for Bulk Items

Bulk items may require freight, pallet, or oversized shipping methods.
Bulk items are excluded from flat-rate shipping.
Shipping for bulk items is calculated based on weight, dimensions, and delivery requirements.
In some cases, we may contact you after checkout to confirm additional shipping charges before fulfillment.
Delivery timelines for bulk items may be longer than standard parcel shipments.
Shipping and freight fees are non-refundable once the order has shipped.

Returns, Refunds & Cancellations

All bulk items are final sale unless otherwise stated in writing prior to purchase.
Bulk items are not eligible for return or refund once shipped due to handling and freight costs.
Cancellations must be requested before the order is processed or shipped.
Orders canceled after processing may be subject to restocking, handling, or freight fees.

Damaged or Defective Bulk Items

Any damage or defect must be reported within 48 hours of delivery.
Customers must retain all original packaging and provide photos or documentation if requested.
Claims submitted after this timeframe may not be eligible for resolution.

Delivery Responsibility

Commercial delivery locations (if required)
Liftgate or special delivery needs
Customers are responsible for ensuring proper delivery access, including:
- Commercial delivery locations (if required)
- Liftgate or special delivery needs
Failed or refused deliveries may result in additional fees, which are the responsibility of the customer.

Questions Before Ordering

If you are unsure whether an item qualifies as a bulk item or would like a shipping estimate prior to ordering, please contact us before checkout:

📧 support@elementtattoosupply.com

📞 657-400-9062

We’re happy to help you plan your order and avoid unexpected charges.

Why This Policy Exists

Bulk items require additional labor, packaging, and logistics coordination. This policy helps us ensure safe delivery, protect product quality, and keep pricing fair for all customers.